Shipping policy

At Pawfi, we know you're excited to receive something special for your furry friend. We carefully process and pack every order before sending it your way.

📦 Processing Time

Orders are typically processed within 1–2 business days after your order is placed.

🚚 Delivery Time

Once your order has been processed, the estimated delivery time is 8–10 business days.

Please note that delivery times may vary slightly depending on your location, carrier delays, weather, holidays, or other circumstances beyond our control.

📍 Order Tracking

Once your order has been shipped, you may receive tracking information so you can follow your package along the way.

🐾 Delayed Orders

If your order takes longer than the estimated delivery window, please contact our support team with your order number. We'll be happy to check the status of your shipment and assist you.

📬 Incorrect Shipping Information

Please make sure your shipping address and contact information are correct before completing your order. Pawfi cannot be responsible for delays or failed delivery caused by an incorrect or incomplete address.

❤️ Need Help?

Have a question about your order or delivery? We're here to help.

Thank you for choosing Pawfi — because they're more than just pets, they're family.